Prescription Ordering Service (POS)

“It’s was as easy as 1,2,3!”

With our safe and secure online Prescription Ordering Service, you can order your medicine from the comfort of your own home and have them delivered direct to your door. To use this service you must first be registered with us as  Dispensary Member. Get your FREE Membership here.

Step 1.

Log in to your Dispensary Account and look in our shop for the products on your prescription and add them to your basket. During the checkout you will be asked to upload a photo of your prescription before being asked to make payment. Once you have completed your order you must send us your original prescription by registered mail (unless your clinic has sent direct to us). Please Note: We cannot legally dispense your order without the original prescription.

Step 2.

Once your order is complete, we will allocate you a date for dispensing and delivery. If you are a new patient, we may have to order new stock for you but will always keep you informed on the progress of your order.  We carry out dispensing and dispatch every 7 days, depending on demand.  You can view our monthly dispensing dates in My Account. You will be contacted with confirmation of your order and expected date of deliver.

Step 3.

Once we have the products for your order, we will process, dispense and dispatch your prescription within 48 hours. Your order will then be sent directly to your home address with via our next day deliver service. You will received a tracking code so you can see where your delivery is up to!

*For more information please see our Terms and Conditions here.

We're here if you need us!

Do you have any questions?

Some of your most frequent questions

Not a problem. If your doctor sends your prescription to us following your appointment then we will create your order and send out payment details by email.

If you can’t find your prescription items in our Dispensary then don’t worry. Contact our Dispensary Team who will be happy to help and advise you on what to do next.

Once we have received your prescription from either you or your doctor, we can useably process your order within 3-5 days and have it sent out for next day delivery.

Due to the nature of the regulatory process for medical cannabis products, there can be delays in the supply of your products to us due to supply chain issues. This generally only happens with your first prescription.

We will always keep you fully updated on the progress of your order and do our best to minimise delays and disruptions.

If you have 

When you reach the end of your first prescription, we will contact you by text or email to remind you that you need to book an appointment with your doctor to discuss repeat prescription.


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